Full Kroger Coupon Policy - 2011

Here is an updated version of Kroger Delta's Coupon Policy that I received from corporate just last week. Please print this and take it with you when you shop so that you can avoid as much hassle as possible.

DELTA:

The store manager has the right to accept, decline or limit the quantity of coupons or items used or purchased in a single transaction, by a single customer, or in a single day.

Double Coupons:
o          Manufacturer coupons of $0.60 or less will be doubled.
o          Manufacturer coupons over $0.61 will be redeemed at face value.
o          Up to eight (8) coupons will be doubled per identical or “like” item per shopping visit.
Ø          Any additional manufacturer coupons for that “like” item will be redeemed at face value.
o          This does not apply to “free”, Kroger, Catalina, Retail Food Store coupons, electronic coupons on the Kroger Plus card or items prohibited by law.

Pharmacy Coupons:
o          Competitor pharmacy coupons are accepted.
o          LCM or competitor coupons may not be used in conjunction with our $4 Generic Program.

General Coupon Policy:
o          Limit one (1) manufacturer coupon per item purchased.
o          Limit one (1) store coupon per item purchased.
o          One (1) manufacturer and one (1) store coupon can be used on the same item.
o          Coupons cannot be used on “free” or marked down items.
o          Expired coupons are not accepted.
o          Amount refunded cannot exceed the cost of the item.

PRINT-AT-HOME (PAH) COUPONS:

o          We only accept printable coupons if they scan properly at checkout.
o          We do not accept "free product" printable coupons that have no purchase requirement.
o           Buy-one-get-one-free coupons and other values that have a purchase requirement are  
             acceptable but will be MUCH less common than traditional value-off coupons.
o          We do not accept coupons for more than about 75% of a product's value without advance
             notice.
o           Coupons will be rejected if they appear out of proportion or blurry, or are obvious
             duplicates.
o           Legitimate PAH coupons are never copied, sold, or traded. Nearly all coupons are "non transferable," meaning they should not be photocopied or scanned and distributed to others.
o           Coupons will be rejected if they appear to have been altered in any way.


I hope that this information is helpful. If you have any further questions please feel free to contact us at 800.576.4377.


Sincerely,


Christie Metropulos
Consumer Affairs


Reference: 9188521